I'm Hari Nandanan, a technical support specialist dedicated to helping users navigate tech challenges seamlessly. I work with a strong focus on empathy and craftsmanship.
My Expertise
Technical Support
Resolve technical issues, help customers use tech
seamlessly.
Troubleshooting
Debugging the technical issues, reading docs and
figuring out the root cause of the issue.
Optimizing workflows to make computers do the
manual boring tasks.
Previous Companies
Technical Support Engineer
Technical Support Specialist
Full Stack Developer
Straight from the CEOs
Here's what my previous CEOs have to say about my work.
Hari has been quick in resolving
the queries/issues faced by the clients. He not only came forward to give the access but also set up the automation processes quickly which helped us save 50+ man hours. I am certain Hari is going to do very well in whichever role he takes.
Hari has been of great help in designing the look of my website, and has been instrumental in making multiple tech integrations for my course enrolments appear seamless – which is an asset for customer experience. Hari will be an important contributor to every
team he joins, just like ours.
Some of my best works.
Projects as part of my previous job and my hobby.
Free education resource in Indian languages with 100k+ monthly visits.
View project
Built the platform and automated 70% of the workflow with WordPress and Zapier. Handled 20+ technical support resolutions everyday.
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Redesigned the website, implemented technical integrations and automated 50% of the workflow. Extensive use of Zapier integrations.
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Brushed up my development skills with a hobby project.
View project
My writings in tech.
Articles on topic around Web Development, SEO, User Experience.
Why I love technical problem solving for a living?
For me, solving problems is more than just fixing things.
What makes a great Technical Support engineer?
What makes a technical support team wins - it's not just technical skills
Why AI can't replace humans in technical support roles
No bot can truly replace the genuine connection that humans bring
Why User Experience Is the Best SEO Strategy
UX related updates can improve your sites SEO rankings organically.
Optimize to Google's Core Web Vitals Update
Find out how the Google's algorithmic update going to affect your rankings.
How to Choose an SEO Friendly WordPress Theme
Tips to choose the right theme that is optimized for SEO rankings.
Read More
Built by Hari Nandanan